Grand Avenue School is hosting a parent support group on Monday 4th December. Click here for details. 

Complaints

St Philip’s school wishes to communicate effectively with our parents, students and wider community. However, we accept that we can on occasion make mistakes or fail to communicate as well as we would wish.

St Philip’s is committed to dealing with complaints promptly, fairly and carefully. We encourage parents, carers and other members of the school community to raise (on an informal basis) any concerns they have at the earliest opportunity. In most instances, this will involve speaking directly with the member of staff concerned, who will try to resolve the issue as quickly as possible.

You can get in touch with us in the following ways:

• By letter – St Philip’s School, Harrow Close, Chessington, Surrey KT9 2HR
• By email – office@stphilips-chessington.org
• By telephone – 020 8397 2672
• Or in person, after making an appointment

When you get in touch, please remember that we need to know what has happened, when it took place, who was involved and what you would like us to do to resolve the issue. If you require assistance in raising your complaint please let the school know so we can put in place appropriate arrangements to support you throughout the complaints process.

If you remain dissatisfied, the school has a formal Complaints Policy which sets out a structure under which your complaint can be heard. You can access the policy by clicking the link below; alternatively, a hard copy can be obtained from the school office.

Complaints Policy and Procedure

In the first instance all complaints should be brought to the attention of Ben Walsh, Principal, St Philip’s School, Harrow Close, Chessington, Surrey KT9 2HR
Tel: 020 8397 2672 or Email: bwalsh@stphilips-chessington.org

Students develop very high levels of positive behaviour and feel extremely safe. They are very considerate, very respectful and caring of others and highly positive about learning.

– Ofsted report

Latest News

Learning on Location

One of our KS4 teachers, Mr Mears, has been somewhat of a journalist recently, writing for a number of education publications. He shares his experiences of working with our students, and in a piece for SENCo magazine, he focuses on …

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Going for Gold!

One of last year’s leavers has been in touch to keep us to date with her amazing news. Ciara was encouraged to pursue her skills for sports by staff here at St Philip’s, and she is continuing to win medals …

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Tommy statue unveiled

On November 11th we marked Remembrance Day with the official unveiling of our Tommy statue. The statue was generously purchased by two students who donated their Jack Petchey Award funds to show respect for those whose lives have been impacted …

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Jack Petchey Award winners

On Monday 4th November 2019 students from St Philip’s and Bedelsford schools headed to Richmond Theatre to receive their Jack Petchey Achievement Awards for academic year 2018-19.  Jack Petchey Achievement Award winners are young people who have gone above and …

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