Click here to watch a video from Mr Walsh, explaining the new measures in place regarding social distancing, and how we can all do our best to keep everyone at school safe.

Complaints

St Philip’s school wishes to communicate effectively with our parents, students and wider community. However, we accept that we can on occasion make mistakes or fail to communicate as well as we would wish.

St Philip’s is committed to dealing with complaints promptly, fairly and carefully. We encourage parents, carers and other members of the school community to raise (on an informal basis) any concerns they have at the earliest opportunity. In most instances, this will involve speaking directly with the member of staff concerned, who will try to resolve the issue as quickly as possible.

You can get in touch with us in the following ways:

• By letter – St Philip’s School, Harrow Close, Chessington, Surrey KT9 2HR
• By email – office@stphilips-chessington.org
• By telephone – 020 8397 2672
• Or in person, after making an appointment

When you get in touch, please remember that we need to know what has happened, when it took place, who was involved and what you would like us to do to resolve the issue. If you require assistance in raising your complaint please let the school know so we can put in place appropriate arrangements to support you throughout the complaints process.

If you remain dissatisfied, the school has a formal Complaints Policy which sets out a structure under which your complaint can be heard. You can access the policy by clicking the link below; alternatively, a hard copy can be obtained from the school office.

Complaints Policy and Procedure

In the first instance all complaints should be brought to the attention of Ben Walsh, Principal, St Philip’s School, Harrow Close, Chessington, Surrey KT9 2HR
Tel: 020 8397 2672 or Email: bwalsh@stphilips-chessington.org

Students develop very high levels of positive behaviour and feel extremely safe. They are very considerate, very respectful and caring of others and highly positive about learning.

– Ofsted report

Blog

Supporting our community

As part of an enterprise project, Post-16 students have been selling delicious freshly cooked meals to the staff team. This term, they made a profit of £110! The group even adapted their business model to fit with current restrictions, offering …

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Give a Little Love scheme rewards our staff team

Staff at St Philip’s received a welcome boost to morale when mince pies and biscuits arrived at school. The gifts were a thank you to our team members for their hard work over the past year. Waitrose in Surbiton chose …

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Make it snappy!

Students in Key Stage 4M (KS4M) have been visiting Richmond Park over the past 9 weeks, learning to take a range of photographs. After a lot of deliberating, we have decided on a final twelve to be displayed at school. …

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At one with nature

Eco Education is being developed in school due to our growing understanding of the importance of contact and connection with nature for students’ healthy development. As Sean Henn from our Student Support Team says; “We are hoping to share our …

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