Click here to watch a video from Mr Walsh, explaining the new measures in place regarding social distancing, and how we can all do our best to keep everyone at school safe.

Complaints

St Philip’s school wishes to communicate effectively with our parents, students and wider community. However, we accept that we can on occasion make mistakes or fail to communicate as well as we would wish.

St Philip’s is committed to dealing with complaints promptly, fairly and carefully. We encourage parents, carers and other members of the school community to raise (on an informal basis) any concerns they have at the earliest opportunity. In most instances, this will involve speaking directly with the member of staff concerned, who will try to resolve the issue as quickly as possible.

You can get in touch with us in the following ways:

• By letter – St Philip’s School, Harrow Close, Chessington, Surrey KT9 2HR
• By email – office@stphilips-chessington.org
• By telephone – 020 8397 2672
• Or in person, after making an appointment

When you get in touch, please remember that we need to know what has happened, when it took place, who was involved and what you would like us to do to resolve the issue. If you require assistance in raising your complaint please let the school know so we can put in place appropriate arrangements to support you throughout the complaints process.

If you remain dissatisfied, the school has a formal Complaints Policy which sets out a structure under which your complaint can be heard. You can access the policy by clicking the link below; alternatively, a hard copy can be obtained from the school office.

Complaints Policy and Procedure

In the first instance all complaints should be brought to the attention of Ben Walsh, Principal, St Philip’s School, Harrow Close, Chessington, Surrey KT9 2HR
Tel: 020 8397 2672 or Email: bwalsh@stphilips-chessington.org

Students develop very high levels of positive behaviour and feel extremely safe. They are very considerate, very respectful and caring of others and highly positive about learning.

– Ofsted report

Blog

Preparing for animal care

As part of our animal care course, year 11 students have an opportunity to design and put together a vivarium for some of our school reptiles: a bearded dragon, a crested gecko and a leopard gecko. In preparation for this, …

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The ‘Beech Hut’ is open!

Beech Hut is a business enterprise of the post-16 department led by Amanda Skidmore. Students are running a restaurant, enabling them to practise customer service by welcoming customers in the room, taking their order, communicating the information back to the …

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A new minibus!

St Philip’s is delighted to announce that international charity, Toc H, has kindly donated a minibus to the school.  The Ford Transit is a seventeen seater that comes with a very handy roof rack. We plan to put the bus …

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Creating a mentally healthy environment for all

We are pleased to announce that our Student Support team has received the Committed Accreditation from Edupod! Edupod is a project from Innovating Minds, focusing on creating mentally healthy environments in schools for both students and staff. We have now …

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